True Causes

Root cause analysis by the whole group — any number of people, one question, one map of causes.

Everyone writes causes alone. The group links them pair by pair, at 75% agreement. The bottom of the map is what to act on; disagreements stay visible. Free for up to fifteen people. Read how it works.

What True Causes does, in eight panels: the loudest complaint gets fixed and the real cause stays; everyone writes causes alone; the group links them pair by pair at 75% agreement; the answers become a map whose bottom is the root causes; many groups’ maps merge; act on a root and everything downstream moves.
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Beta
The method is settled and measured; this instance is still being tested at scale, so expect rough edges and the occasional change. Records are not yet tamper-evident — treat it as you would any hosted tool. Your dialogues are yours to delete from the dashboard.