TrueCauses
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LESSON 7 OF 8 · TABLE 6: EVALUATIONS, ACTION GROUPS; THE ACTION READER

Map and Actions

The map puts a card below every card it influences; the bottom is the root causes. Then the practitioners’ step: score each root for feasibility, impact and whether it would fix itself. Only then are actions proposed, and each is judged against each root.

The map’s only root is “Loads are dispatched before the paperwork is checked”. Someone proposes the action “Improve communication between depots”. What happens?
✓ That is what the method does.
It is added; the group will vote on whether it helps.✗ not this
It cannot be judged: nobody can say whether “improve communication” moved a root, because nobody can say whether it happened.
The author is shown it reads as a wish — nothing anyone would do, no way to see it done — and can rewrite it or post it anyway.✓ what the method does · your pick
The reader checks the four things the paper’s action stage needs: aimed at a root, doable, visible in its progress, owned. Vague actions are handed back before the matrix ever sees them.
You rewrite it for them.✗ not this
It is their action; an action group forms around its author. Yours would be an orphan.
ON THIS PLATFORM
Score the roots first; propose; every action is judged against every root at the same bar. An action that moves no root is not a bad idea — it is aimed somewhere else.
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